Half the time the app won't render and I have to restart it. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. ActiveBuilding puts everything in your community at your fingertips. Login. Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. Griffis Westminster Center. At RealWorld, attendees discovered how RealPages newly integrated loyalty rewards platform Community Rewards offers residents points for completing actions like answering polls, accepting community event invitations, sharing community photos, providing feedback and more. RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. RealPage Analytics delivers the most accurate apartment data, trends and industry news. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). 6969 W 90th Ave, Westminster, CO 80021. Absolutely awful to use. New Resident? This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. Fax: 631-462-9853info@fairfieldproperties.com, Fairfield Manor West at Farmingdale Village, Fairfield Residences At Cedarhurst Park House, Fairfield Residences At Long Beach Condos, Fairfield Townhouses At Farmingdale Village, Fairfield Townhouses At Farmingdale Village II, Fairfield Victorian Residences At Sea Cliff, Fairfield Waterside At Village Of East Rockaway, Fairfield Broadway Knolls North At Holbrook, Fairfield Landmark At Port Jefferson Village, Fairfield Townhouses At Amityville Village, Fairfield Townhouses West at Amityville Village, Fairfield Victorian North At Babylon Village, Fairfield Victorian South At Babylon Village, Georgian House At Westhampton Beach Village. The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. 403 West. ActiveBuilding puts everything in your community at your fingertips. Unfortunately, the app is still extremely frustrating to use. Your Information is secure and will be kept confidential. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Easily access the industrys most accurate and reliable rent and occupancy data. The interface reminds me of first generation mobile websites. Monticello at Powhatan Login Use your ActiveBuilding login information Enter your email Log in New Resident? Example: After logging in, clicking the Messages button on the top right corner frequently takes at least 15 seconds to load; behavior persists across other app elements as well, such as the Make A Payment button on the left column (and generally most buttons within that column exhibit this same behavior as well). Developer responded to review, appreciate the dedication to their user base. Safety starts with understanding how developers collect and share your data. Renter Background, Creditor Screening Issues, COVID-19 And the convenience doesnt stop there. Resources, ActiveBuilding Resident Portal for Multifamily Properties. You pretty much have to use it if your landlord decides to. Notice message Please check your email to reset your password.. Email: Password: If you care about reputation, the best way to do that is bring an engagement solution into your software suite. This app may share these data types with third parties, Personal info, Financial info and 5 others. It doesn't really make things any easier for me at all. Use your ActiveBuilding login information. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Login Use your ActiveBuilding login information Enter your email Log in New Resident? Get Started Now Terms of Use Privacy Policy Apps should promote digital options and self-service. None of the pages seem to be integrated with the Android back button, which when pressed, typically just causes the app to hang. This one makes me want to go back to writing checks. Use your ActiveBuilding login information. Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. Login Use your ActiveBuilding login information Enter your email Log in New Resident? So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. It is so slow, and they changed where the contact info is for emergency maintenance. Check out our quick video of how to set up your account here! Enter your email. As the title says, this app proves important functionality and could have cool community features, but its held back by an awful user experience. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. Login Use your ActiveBuilding login information Enter your email Log in New Resident? The developer, RealPage, Inc., indicated that the apps privacy practices may include handling of data as described below. The redesign, developed as part of a new user research initiative, gives residents easier access to more information and community services while providing property managers additional opportunities to improve efficiency, grow ancillary revenue and boost loyalty. What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains. We will look into this further. Community Rewards is really that.. Data privacy and security practices may vary based on your use, region, and age. Update: This type of review with specific examples is extremely helpful to us. I only open the app the pay rent, and its always something I approach with trepidation. Everyone is right, this is not intuitive and a pain in the neck. It never remembers me or attempts a biometric login. Get Started Now Terms of Use Privacy Policy Maximize your asset value by optimizing rents while consistently reducing vacancies. We experienced unexpected slowness in the application during this time. Get Started Now Terms of Use Privacy Policy (Some features may not be available at your property. granularity and accuracy. Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. The only reason that I keep it at this point is to pay rent. App responsiveness is very important to us because we know how frustrating it is to you to use. granularity and accuracy. Have an immediate question about our products or services? On my smartphone I was offered a coupon to allow payments at participating stores. Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. If you try to view pictures on a post, the window just crashes. LearnMore. The app was working fine before the unnecessary visual refresh. As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? I hope they change it soon. Not a huge deal, but even apps loading much more data start up faster. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. ActiveBuilding Resident Portal is multifamily's most robust online resident portal for handling transactions and building community connections. Easily access the industrys most accurate and reliable rent and occupancy data. Log in Terms of Use Privacy Policy Maximize your asset value by optimizing rents while consistently reducing vacancies. Thank you!Original Response: Thank you for your feedback. Copyright 2023 Apple Inc. All rights reserved. Get Started Now Terms of Use Privacy Policy Login Use your ActiveBuilding login information Enter your email Log in New Resident? For example: today is the first so I need to pay rent. It's clunky. They can even set up reoccurring payments or split the cost with roommates! Community Connection & Engagement It gives everyone a way to engage as a community. Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. Pinpoint drivers of submarket momentum and individual asset forecasts with greater RealPage Analytics delivers the most accurate apartment data, trends and industry news. We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. But as soon as I went to another page it was lost, and unretrievable. Proven to outperform the market 2-5% in every market cycle. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. Log in. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. If I had an alternative way to do so, this app would exit my phone immediately. Package delivery is the secondamenity residents are interested in after fitness centers. Get Started Now Terms of Use Privacy Policy Daily, transaction-based visibility into your portfolio and your competitive market. RealPage Market Analytics delivers true performance data no one else has.